Privacy Policy

1. Introduction

Welcome to BuyOrLease (“we”, “us”, “our”). We are committed to protecting the privacy of visitors and clients who use our website buyorlease.in (the “Site”) or avail our brokerage and real estate services (the “Services”). This Privacy Policy explains what information we collect, how we use it, and your rights in relation to your data.

By using the Site or our Services, you agree to the collection, use, and disclosure of your information as described in this policy. If you disagree, please do not use the Site or submit your personal information.

2. Who We Are

BuyOrLease is a real estate brokerage and services platform based in India. We facilitate buying, leasing, renting, property management, legal & escrow support, and related services.

Contact us at:

3. What Information We Collect

We may collect the following types of information:

  • Personal Information: name, email address, phone number, postal address, property preferences, identity documents (when required), tenancy/purchase history, and other details you voluntarily provide via contact forms, registration forms, booking forms, or during property transactions.
  • Transactional & Legal Data: documentation related to property deals, escrow transactions, agreement details, payment records, correspondence, and other relevant data required to complete services.
  • Technical & Usage Data: IP address, device information, browser type, referral URL, cookies and tracking data (if cookies/analytics are enabled), and other data collected automatically when you visit or interact with the Site.

We collect this information when you: contact us, request property listings, initiate a brokerage transaction, use our services (escrow, legal support, rental agreement drafting, etc.), or navigate/submit forms on our Site.

4. Why We Collect and Use Your Information

We use the collected information for purposes including, but not limited to:

  • Providing property listings, brokerage services, escrow support, legal and documentation assistance, rental agreement services, maintenance packages, and other real-estate related services.
  • Communicating with you about your requests, property leads, property status, service updates, and customer support.
  • Verifying identity, performing background checks, title searches, and due-diligence to ensure safe and legal transactions.
  • Processing payments, managing escrow funds, preparing agreements, and maintaining records for legal and compliance requirements.
  • Improving our Services, Site functionality, user experience, and internal operations (e.g., analytics, fraud prevention, research, and support).
  • Complying with legal obligations or responding to lawful requests from authorities, if required.

5. How We Share or Disclose Information

We do not sell or rent your personal information to third parties. We may share your data only under the following conditions:

  • With our authorized partners, legal advisors, payment/escrow vendors, third-party service providers, property owners, landlords, or developers — where necessary to fulfill the service you requested (e.g., processing a lease, purchase, legal documentation, escrow release, property handover).
  • With courts, regulatory authorities, or law enforcement agencies, if required by law or to comply with legal obligations.
  • With third parties when we outsource certain operational services (e.g. maintenance, property verification, documentation processing), with strict confidentiality commitments.
  • In case of business transactions like mergers, acquisitions, reorganization, or sale of business assets — provided you are informed of the change and given the opportunity to opt out where required by law.

6. Data Storage, Security & Retention

  • We implement reasonable technical, physical, and managerial safeguards to protect your information against unauthorized access, misuse, alteration, or loss.
  • We store data for only as long as necessary for the purposes described — e.g., to complete transactions, comply with legal/regulatory requirements, or respond to disputes. After that, data is deleted or anonymized, unless required to be retained by law.
  • In case of any change in our data-handling practices, we will update this Privacy Policy and notify users via the Site or email.

7. Cookies and Tracking Technologies

We may use cookies or similar tracking mechanisms to improve user experience, track Site usage, gather analytics, and personalize content. You can choose to accept or decline cookies via your browser settings — though that may affect Site functionality.

If we use third-party analytics or marketing tools, their privacy policies govern the data collected by them, and we encourage you to review those policies.

8. Your Rights

Depending on applicable law, you have the following rights regarding your personal data collected by us:

  • Right to Access – you may request a copy of your personal data stored with us.
  • Right to Correction/Update – you can request changes if your data is inaccurate or outdated.
  • Right to Deletion – you may ask us to delete or anonymize your data, subject to legal or compliance obligations (for example, ongoing transactions or regulatory retention).
  • Right to Restrict or Object to Processing – you may object to certain uses (e.g., marketing) or request processing be limited.
  • Right to Withdraw Consent – if you have given consent for specific uses (e.g. marketing), you may withdraw at any time.

To exercise any of these rights or for any data-privacy related queries, contact us at: [admin@buyorlease.in] (or your designated email).

9. Children’s Privacy

Our Site and Services are intended for adults (18 years and above). We do not knowingly collect or solicit personal data from minors. If we inadvertently receive personal information from someone under 18, we will delete it as soon as we become aware.

10. Updates to This Policy

We may update this Privacy Policy from time to time in response to changes in our practices, services, or legal requirements. We will indicate the date of last update at the top of this document. Your continued use of the Site after such changes will constitute your acceptance of the revised policy.

11. Contact & Grievance Redressal

If you have any questions or concerns about this Privacy Policy or our data practices, or wish to exercise your data-rights, you can reach us at:

Email: [admin@buyorlease.in]

We will respond to legitimate requests within a reasonable timeframe (typically 30 days).

12. Disclaimers & Limitation of Liability

While we strive to safeguard your data, the internet is not 100% secure. We cannot guarantee absolute security for information transmitted via the Site. Use of the Site and Services is at your own risk. By using the Site, you acknowledge and accept this limitation.

13. Governing Law & Jurisdiction

This Privacy Policy and your use of the Site shall be governed by the laws of India. Any dispute arising under this policy shall be subject to the exclusive jurisdiction of the courts in [City, State where your company is registered].

 

Thank you for trusting BuyOrLease.
We value your privacy and are committed to handling your data with care, transparency, and respect.